七天鑑賞期 - 創業
By Doris
at 2016-10-17T11:30
at 2016-10-17T11:30
Table of Contents
如果依消保法第19條來看
基本上買家就是什麼都不用負擔
不過實際執行上大多數的賣家還是會酌收物流處理費
因為寄出這段的運費非賣家收取 而是物流公司的收費
但看網路上的討論 很多客人都是會要求寄送部份的運費一併退回
老實說如果寄送跟退回的物流處理都要賣家負擔
我是覺得不太合理 這樣要搞倒一個公司(尤其是本不厚的)
每天去那邊下單退貨不就好了
尤其是做一些毛利低售價也低的商家
但法律上既然這樣規定 好像也是無可奈何
純粹閒聊
草民我網購這一塊的生意退貨率大概1% 單價毛利都比較高
所以都是全退 不過有時候遇到警告一定要退運費的客人還是覺得很不公平
大家退換貨都怎麼做咧?
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創業
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